We love it when our customers take the time to write and tell us what they thought of our products and service. There really is no better compliment! Here’s what some of our customers have said…
Customer Endorsements For Gourmet Direct
We have had such high praise for all the things in our order which arrived just before Easter – ham, fillet of beef and salmon. In fact our German friends with whom we shared the salmon and who eat salmon wherever they go said that your salmon was the best they have ever tasted, anywhere! Judy and Brigit expertly glazed the ham and that was a great success, as was the beef which disappeared in no time at Mark’s party.
So we thank you very much and congratulate you too.”
Ross and Jo
“Thank you for your email, the gifts arrived safely on Saturday morning and although I didn’t open we have had a great response from our keynote speakers.
Thanks once again for the fantastic service at such short notice.”
“We’ve used Gourmet Direct for some years now and every time the product and service has been fantastic. Living overseas, the online ordering makes life very easy to send our parents in NZ a quality product. We’ll be ordering again and recommending you as often as possible.”
Kind regards, Linda and Mike
“Just a short note of appreciation.
On 6th April you sent us a large ham and we wanted you to know that it arrived in perfect condition and was a major talking point at our 50th Wedding Anniversary function.
The ham could only be described as superb.
Dealing with your company has always been an experience of great service and quality product. Please accept our thanks.”
Sincerely, Alan & Judith
“I wish to thank you for your service & the lovely product. I could not resist making “Osso Bucco” tonight for dinner.
My husband ate every chocolate so I missed out, but I am looking forward to dinner. The delivery & your packaging is wonderful. I am a very happy customer.
Your product is superior to any Christmas basket, as you can specifically order what you think is appropriate for the recipient. I couldn’t think of a more practical gift to have delivered to family & friends.
Congratulations to all of you.”
Regards, Jill & Hunter
“The service you guys have provided has been phenomenal!! I can assure you I know great retailing standards on both a local and international level from travelling throughout the world. Yours, from initial contact right through the purchase process has been excellent. Simply superb – friendly, courteous, on time and with the support of all the information the customer required. Congratulations!”
“The goods arrived at 7:00am this morning. Beautifully packed. Perfect condition. Top quality. First-class service. I shall spread the word!”
Thanks once more,
“Your box containing my order has just arrived by Courier. I just must say how very delighted I am at the service you offer. The box is absolutely perfectly packed, each bag of meat is still frozen solid, the quality of the goods is obvious, and I just had to send a very big thank you for a splendid quality service.
I know our guests will savour the standard of meat and I will assuredly enjoy cooking it for them!
I will assuredly order again.”
“We really have enjoyed the sirloin – so same again please! Yummmmmmmm.
You are just so easy to deal with, with such great product!”
“It is always so hard to find gifts for men but your service is The Perfect Man Gift!
My dad was utterly delighted, the produce arrived still chilled and he was nibbling on the chocolates when he skype video-called me to thank me.
Am so pleased to have found you! Have a great day!”
Chef Endorsements For Gourmet Direct
“Blanket Bay is a Small Luxury Hotel that caters to the most discerning international visitor; in 2010 Conde Naste named us the 2nd best hotel in the world with a score of 98.3%. In our kitchen we strive to produce innovative contemporary NZ cuisine, 1st class product is an essential ingredient to our success.
Gourmet Direct have been a key supplier to Blanket Bay since we opened our doors in 1999, and we are constantly impressed by their commitment to delivering ‘only the very best’ hand picked products.”
“From the first phone call to place orders I know that the product Gourmet Direct will supply will be of the finest standard.
Product is always delivered on time and with the company follow up procedure checking that product has arrived in excellent condition you know they are all about service and quality. Some times it feels like I have just put the phone down and it’s there! In fact they even e mail me to tell me about public holidays to make sure we have enough stock to cover.
Guests are always amazed at the quality of product and always enquire where they can purchase the product. It goes some way to making Wilson’s Abel Tasman the multi award winning company it is today being the number 5 event in The AA 101 things to do in New Zealand.
Product is ready to go with no prep required and their product catalogue reads like a culinary bible of gourmet treats just waiting to be tried. I wish Gourmet Direct all the best into the future. You guys Rock!!”
Craig Wilson Wilsons
Abel Tasman Ltd
“Gourmet Direct provide us with superior product and service always, we are kept informed of new products and specials regularly.
Our order always arrives in first-class, user-friendly condition, whether frozen or chilled it arrives in the condition it was requested, despite the distance it has to travel.
We like to show-case the very best that New Zealand Cuisine has to offer, and with the excellent and consistent quality of product the Gourmet Direct Team provide us with, makes for a “top-notch” culinary experience for our very discerning quests.”
The Lodge at Tikana, Southland